Supervisor - Accounts Receivable

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SUMMARY      

Responsible for owning and executing all receivables processes including supervising staff performing receivable functions. Perform month-end close accounting duties and assist with audits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·     Subject matter expert for accounts receivable processing, including execution, distribution of work, work flow approvals and quality assurance of key processes to ensure compliance with policies and internal controls.

·    Review and approve account analyses, reports, reconciliations and journal entries.

·    Regularly communicate with business owners regarding receivables activity; resolve escalations.

·    Manage the processing of membership dues.

·    Manage customer service requests and inquiries.

·    Oversee receivable projects and performed related tasks and duties as assigned by management.

·    Perform accounting tasks to assist in month-end receivables close procedures.

·    Set and ensure appropriate risk management and audit controls are in place, including maintenance of related documents and quality assurance. 

·    Maintain and update control matrices, policies, procedures and work instructions; ensure staff is supported and trained.

·    Liaison with key business owners in IT, SCO, Core Dues Team and Specialized Communities to maintain open lines of communication and effective/efficient processing.

·    Interact with internal and external auditors to assist in completion of audits.

·    Supervise staff, assist with interviews, develop work plans, conduct performance evaluations.

·    Identify and coordinate areas for improvement to increase operational efficiencies and maintain open communication with project and technology stakeholders.

·    Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

·     Accounts Receivable Specialist(s)

EXPECTED METRICS

·         Ability to plan, prioritize and organize work effectively for self and team

·         Maintain SLAs for timeliness and accuracy for all work

·         Manage and address backlogs

·         Quality and impact of  operational efficiencies

·         Timely and accurate close cycles

·         Audit results